Welcome to SecurStar
Monitronics is Ranked # 1 Quality & Customer Care.
For Business and Home Alarm Systems.
Our Customer Service Center is ready to assist you with all
your support needs. Alarm Services is available 24 hours a
day to help you cancel an alarm due to an inadvertent
activation, provide information on alarm activity, make
changes to your account, update Emergency contact
information, request additional yard signs and stickers.
Customer technical Support is available from 7:00am to
11:00pm (Central standard/Daylight Time) seven days a week
to assist you on the phone, if not a service ticket is
prepared and dispatched to your local dealer. This group
also handles request to add additional devices and systems
Billing Services is available from 7:00am to 7:00pm (Central
Standard/Daylight Time) Monday through Friday to answer any
billing questions or concerns.
Monitronics International is one of the largest, fastest
growing alarm monitoring companies in the United States.
Located in Dallas, the company provides nationwide security
system design, installation, and alarm monitoring services
to more than 495,000 residential customers and commercial
clients through its trusted network of independent
The heart of SecurStar'
security operations is its Monitronics Monitoring Center, which meets or exceeds all UL and
National Fire Protection Association standards. The company
has invested more than $10 million in state-of-the-art
central station equipment to ensure uninterrupted service to
its home security customers and commercial clients. The
SecurStar commitment to providing advanced
telecommunications, computing, and power technology enables
the fastest alarm response and service call support
Monitronics is the largest independently owned security
company in the U.S. and is the industry leader in Two-Way
Interactive Audio Verification monitoring. The company has
been honored by Inc. magazine as one of the fastest growing
privately held home security companies in the country,
achieving Inc. 500 status for a record seven consecutive
- State-of-the-art, UL-listed alarm monitoring central station
- Meets or exceeds all UL and NFPA standards
- Member of NFPA (National Fire Protection Association)
- Member of NBFAA (National Burglar & Fire Alarm
- Member of CSAA (Central Station Alarm Association)
Security Systems /Camera Systems/ Residential Fire Protection Systems Our Security Systems are designed to keep your home and
business safe from Intruders. SecurStar-Monitronics offers
a wide range of security equipment and all our
highly-trained staff members are licensed and insured. Our Fire System Allows the smoke communicator to send a
signal of a fire and alerts the proper Authority, so you and
your family can be safe.
We know you can't be everywhere at once but with our IP
Networkable systems you can be at two places at one time.
|Texas License Number B11270