Welcome to SecurStar

Monitronics is Ranked # 1 Quality & Customer Care.

For Business and Home Alarm Systems.

Our Customer Service Center is ready to assist you with all your support needs. Alarm Services is available 24 hours a day to help you cancel an alarm due to an inadvertent activation, provide information on alarm activity, make changes to your account, update Emergency contact information, request additional yard signs and stickers.

Customer technical Support is available from 7:00am to 11:00pm (Central standard/Daylight Time) seven days a week to assist you on the phone, if not a service ticket is prepared and dispatched to your local dealer. This group also handles request to add additional devices and systems upgrades.

Billing Services is available from 7:00am to 7:00pm (Central Standard/Daylight Time) Monday through Friday to answer any billing questions or concerns.

Why SecurStar-Monitronics?

Monitronics International is one of the largest, fastest growing alarm monitoring companies in the United States. Located in Dallas, the company provides nationwide security system design, installation, and alarm monitoring services to more than 495,000 residential customers and commercial clients through its trusted network of independent Authorized Dealers.

The heart of SecurStar' security operations is its Monitronics Monitoring Center, which meets or exceeds all UL and National Fire Protection Association standards. The company has invested more than $10 million in state-of-the-art central station equipment to ensure uninterrupted service to its home security customers and commercial clients. The SecurStar commitment to providing advanced telecommunications, computing, and power technology enables the fastest alarm response and service call support available.

Monitronics is the largest independently owned security company in the U.S. and is the industry leader in Two-Way Interactive Audio Verification monitoring. The company has been honored by Inc. magazine as one of the fastest growing privately held home security companies in the country, achieving Inc. 500 status for a record seven consecutive years.


  • State-of-the-art, UL-listed alarm monitoring central station
  • Meets or exceeds all UL and NFPA standards
  • Member of NFPA (National Fire Protection Association)
  • Member of NBFAA (National Burglar & Fire Alarm Association)
  • Member of CSAA (Central Station Alarm Association)

Security Systems /Camera Systems/ Residential Fire Protection Systems

Our Security Systems are designed to keep your home and business safe from Intruders. SecurStar-Monitronics offers a wide range of security equipment and all our highly-trained staff members are licensed and insured. Our Fire System Allows the smoke communicator to send a signal of a fire and alerts the proper Authority, so you and your family can be safe.

We know you can't be everywhere at once but with our IP Networkable systems you can be at two places at one time.

Texas License Number B11270  
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